a9bd Terms and Conditions

a9bd is an online gaming and betting platform operated for the Bangladesh market. These terms and conditions ("Terms") form a legally binding agreement between a9bd and its users. This document has been prepared in Bengali suited for Bangladesh.

The following terms are used in these conditions:

• "Platform" — The a9bd website and all services under it.
• "User" or "You" — Any person who is registered on or using this platform.
• "Account" — A user's personal registration profile on the platform.
• "Services" — All gaming features including cricket betting, slots, live casino and multi bet.
• "Bonus" — Promotional offers or rewards provided subject to specific conditions.

2.1 Age and Eligibility

To register on the a9bd platform and use the services, you must be at least 21 years of age. This platform is operated for those aged 21 and above only. Opening an account on behalf of a minor is strictly prohibited.

• All information provided at the time of registration must be true, accurate and up to date.
• Each person may operate only one account.
• Operating multiple accounts from the same device or IP address is not permitted.
• A national identity card or other valid identity document may need to be provided for verification.

2.2 Account Security

It is your responsibility to keep your account password and login details completely confidential. You will be fully responsible for any activity carried out through your account.

• Do not share your login details with any third party.
• If you suspect unauthorised access to your account, notify the support team immediately.
• a9bd will never ask for your password.

3.1 Deposit Rules

The following payment methods are accepted for depositing funds at a9bd: bKash, Nagad, Rocket, Upay and bank transfer. The following conditions apply to deposits:

• Minimum deposit amount: ৳500 (for each method).
• Deposits must come from your own payment account only.
• Use of third-party payment accounts is strictly prohibited.
• Depositing funds obtained through fraudulent or illegal means is strictly prohibited.

3.2 Withdrawal Policy

The following conditions must be followed when withdrawing funds from a9bd:

• Minimum withdrawal amount: ৳500.
• Withdrawals are generally processed within 10 to 45 minutes.
• Withdrawal funds will only be sent to an account registered in your own name.
• Identity verification may need to be completed before withdrawal.
• Withdrawals may be held if bonus conditions have not been met.
• In cases of suspicious activity, a9bd may temporarily delay the withdrawal process for investigation.

4.1 Welcome Bonus

New members will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳5,000. The following conditions apply to receiving this bonus:

• To withdraw the bonus amount, a turnover of 20 times the total bonus plus deposit is required (wagering requirement 20x).
• The bonus applies to the first deposit only and can be received once.
• After receiving the bonus, the turnover requirement must be met within the specified time limit.
• Any attempt to claim the bonus through multiple accounts will result in both accounts being cancelled.

4.2 Other Bonuses and Offers

a9bd may from time to time offer various promotional bonuses, cashback and reward offers. Each offer will have its own conditions and these will be clearly stated alongside the relevant offer.

• a9bd reserves the right to change, modify or cancel any bonus offer.
• In cases of bonus misuse or breach of conditions, the bonus and any related winnings will be cancelled.
• Each bonus may only be usable in specified games or sections.

4.3 VIP Program

The a9bd VIP program has five tiers and weekly cashback benefits are provided at each tier:

• Bronze — up to 0.2% weekly cashback.
• Silver — up to 0.5% weekly cashback.
• Gold — up to 0.7% weekly cashback.
• Platinum — up to 1.0% weekly cashback.
• Diamond — up to 1.2% weekly cashback.

Progression through VIP tiers depends on your continued active participation and activity. a9bd reserves the right to modify VIP benefits as needed.

5.1 Fair Play Policy

a9bd believes in fair play. All games and betting activities are conducted honestly and transparently. User data is kept fully secure using SSL encryption technology.

5.2 Prohibited Activities

Any of the following activities are strictly prohibited and will result in immediate account cancellation:

• Operating multiple accounts ("multi-accounting").
• Strategic betting with the intent to circumvent bonus conditions ("bonus abuse").
• Placing bets using computer programs, bots or automated software.
• Fraudulent collusion with other users or staff.
• Exploiting technical errors in the platform to conduct incomplete or invalid transactions.
• Use of hacking, malware or any other illegal technical means.
• Using another person's account or conducting activities on behalf of a third party.

5.3 Technical Errors and Dispute Resolution

a9bd reserves the right to withdraw payouts or bonuses displayed incorrectly due to technical errors. In any dispute, a9bd's own logs and records will be considered final evidence. Contact 24/7 live chat or the support email to submit a complaint.

6.1 Intellectual Property Rights

All content on the a9bd platform — logos, trademarks, game graphics, text, code and design — is the intellectual property of a9bd or its licensors. Copying, reproducing or distributing these materials without written permission is strictly prohibited.

6.2 Personal Information and Privacy

Full details of how your personal information is collected and used can be found on our Privacy Policy page. By registering, you are giving your consent to the terms of our privacy policy.

• Your information will not be sold to any third party.
• Information may be used for service improvement, verification and legal obligations.
• All personal and financial information is kept secure using SSL encryption.

7.1 Account Cancellation by a9bd

a9bd may temporarily suspend or permanently cancel any account in the following circumstances:

• Breach of any clause of these terms and conditions.
• If information provided is found to be false or misleading.
• If involved in fraudulent or illegal activities.
• Failure to pass age verification.
• If the account remains inactive for an extended period.

In the event of account cancellation, remaining balance may be forfeited in cases involving breach of conditions.

7.2 Account Closure by the User

You may close your account at any time. To do so, contact our support team via 24/7 live chat. Any valid remaining balance will be available for withdrawal before the account is closed.

a9bd is committed to responsible gaming. Gaming is for entertainment — not a source of income. If you feel your gaming habits are getting out of control, please visit our Responsible Gaming page.

• You can set limits on deposits, bets and sessions on your account.
• A self-exclusion feature is available to temporarily or permanently restrict yourself from the platform.
• Preventing access by those under 21 is our highest priority.

For more information, visit our Responsible Gaming page.

a9bd and its operators are not liable for the following:

• Disruption to games or bets due to internet disconnection, power outages or device issues.
• Loss resulting from your login details reaching an unauthorised person.
• Delays due to failure of third-party services or payment gateways.
• Any service becoming unavailable due to changes in law.

Services may be temporarily unavailable during server maintenance. Users will be notified in advance where possible.

10.1 Policy on Changes to Terms

a9bd reserves the right to change or update these terms at any time. Changes will be published on this page and will take effect from the date of publication. Continued use of the platform will be considered acceptance of the updated terms.

For significant changes, users may be notified via their registered email or through the platform.

10.2 Contact and Support

If you have any questions or complaints about these terms, contact our 24/7 Bengali support team:

• Live chat: 24 hours, 7 days — support available in Bengali.
• Email: [email protected]

For more information, visit our FAQ page or About Us page.